Terms & Conditions

The following are the Terms and Conditions that apply to all orders placed with iphoneunlocknepal.com. Upon ordering from any service operated by iPhoneUnlockNepal, you confirm that you agree to these Terms and Conditions.

1. Description of Service

We offer official IMEI factory unlocking services and network lookup services. The service of sourcing and supplying any unlock solution begins at the point when payment is received from a customer. All time frames stated are estimations and are NOT guaranteed.

2. Cancellation

Due to the nature of our automated API supply chain, it is not possible for customers to cancel or modify a submission once payment has been received and the IMEI request is sent to the network.

3. Customer Responsibility

It is the customer's responsibility to check the compatibility of their handset with the network they intend to use once unlocked. Lost, stolen, or blacklisted handsets are barred/blocked by carrier databases and will not receive network signals even after being officially factory unlocked.

4. Refunds Policy

All unlocking requests are covered by our 100% Money-Back Guarantee. This guarantee applies only if our attempt to unlock your iPhone returns an "Unavailable" or "Not Found" report to our server. If the unlock is successful on our side, but the phone is blacklisted or the client provided an incorrect IMEI number, no refunds will be given.

5. Fraud & Deception Policy

We will not tolerate any attempts to obtain our services by fraudulent means. In case of any unauthorized payment disputes, chargebacks, or claims, the associated IMEI will be reported to the Apple database as fraud, which will permanently relock the device.

6. Disclaimer

This website is not affiliated with Apple or any network operators detailed on our website. All third-party trademarks and logos are the registered property of their respective owners.